VIRTUAL ASSISTANT EXPERTISE IN LEAD GENERATION/APPOINTMENT SETTER
ABOUT ME
Hi, This is Marife,
I am passionate about business, social media, and technology.
Digital skills and marketing skills are both parts of my skill set
As well as the necessary professional background for diving
A deep dive into the world of marketing. Keeping an upbeat attitude,
Team player with excellent self-motivation
Communication is what excites me about the future of
this industry. Visit my site to see what I have to offer.
PAST EXPERIENCE
Past Roles
July 23,2024
COLD CALLER/
APPOINTMENT SETTER
UTRUST IMMIGRATION CONSULTANCY FIRM
As a cold caller, I was able to set up 4 to 6 appointments in a day, which greatly exceeded the company's expectations for my performance. My ability to quickly build rapport with potential clients and effectively communicate the benefits of our product was key to my success in setting appointments. Additionally, my strong organizational skills allowed me to efficiently manage my schedule and prioritize leads, maximizing the number of appointments I could secure. This consistent performance not only increased sales opportunities for the company but also helped me develop valuable communication and sales skills.
May 2021 - May 2022
VIRTUAL ASSISTANT, PINOY HOME BASED DADS (PHDADS)
As the group's lead generation specialist, I supplied huge of reliable thousands of leads in advance, which led to a 15% engagement rate and generated revenue for the group of about $50,000 from real business partnerships.
Regarding email marketing, I developed an email funnel to maximize the conversion of mere receivers into valuable customers. To achieve maximum results, I adhered strictly to the group's branding guidelines and sent out the campaign on time. Various analytical tests were conducted to determine the funnel's impact and appropriate countermeasures, including A/B testing, which identified the most successful areas. These strategies increased revenues as well as contributed to the group's success.
My duties as the social media manager and content creator involved composing articles based on extensive research and designing graphics to produce high-quality content that generated a significant number of engagements and reactions. This was made possible by my deep understanding of the group's audience, demographics, and branding guidelines.
Oct. 2019 - 2023
ADVISOR II, CUSTOMER SERVICE REPRESENTATIVE, CONCENTRIX
Providing accurate information about claims payments and disputes is my responsibility as a Customer Service Representative. I provide excellent customer service via phone calls and live chat to ensure that the company's customers receive the best possible service.
In this position, I excel because of my attention to detail, creative thinking, excellent communication skills, and passion for the work I do. In addition to my commitment to delivering excellent customer service, I am always seeking ways to improve the customer experience.
Aug. 2015 - June 2018
B2B OUTBOUND LEAD GENERATION SPECIALIST / APPOINTMENT SETTER
3S OFFSHORING & OUTSOURCING
My role in the company is to generate thousands of relevant leads by calling and setting up an appointment and thoroughly filtering out all bad leads (invalid email addresses, incomplete information, and low conversion potential). As a result, our email marketing campaign had a high conversion rate, which led to a huge return on investment, which led to sales.
PROJECTS
My skills have been built up over years of professional work experience as well as research and simple observation. I have a great balance between industry-specific skills and soft skills, which means I have what it takes to do brilliant work and make a contribution to any team. If you’re interested in getting to know more about me, and the skills I possess, get in touch. I’d love to discuss with you all the tools, skills and more I can put to use for you.
LEAD GENERATION
As the lead generation specialist, it was my responsibility to provide the group with a steady stream of leads. I did this by using a variety of methods, including online research, cold calling, and email marketing.
I was able to generate a 15% engagement rate from the leads I supplied, which resulted in revenue of approximately $50,000 for the group.
CUSTOMER SERVICE
To provide quality customer service, you must go above and beyond what your customers expect. My expertise in customer service also extends to staying on top of the latest customer service technologies and using them to resolve customer issues efficiently and quickly.
Always go the extra mile to make sure your customers are satisfied.
EMAIL MARKETING
Email marketing provides a cost-effective and efficient way to reach your target audience and drive leads. It allows you to send personalized messages to each customer or prospect, helping you to build relationships that can lead to sales. With the right strategy, you can create campaigns that will engage customers and generate leads.
SOCIAL MEDIA MANAGEMENT
Social media management helps you effectively reach your target audience and build relationships with them. It also allows you to engage with your customers, build loyalty and trust, and increase brand awareness. The use of social media management also allows you to monitor and measure your performance, as well as identify potential areas for improvement. Managing your social media presence can also help you keep in touch with industry trends and stay ahead of the competition.
APPOINTMENT SETTER
As an appointment setter, able to help businesses grow and establish relationships with potential customers. helping businesses reach their goals and increase their customer base through effective communication. This can be as simple as qualifying potential clients with some questions, such as whether they are interested in selling their house shortly. If they are, I then schedule meetings with our sales representatives.
GRAPHICS DESIGN
Graphic design is used in many different industries, from advertising to creative publishing. With the right graphic design, businesses can effectively communicate what they want to say in a visually appealing way. Graphic design also helps to establish a brand identity and create an emotional connection with customers. It can also help to increase the recognition and recall of a product or service.
DATA ENTRY/WEB RESEARCH
Convert files into format per clients' instructions, collect data from source files such as databases or websites and transfer it into another data entry form with absolute accuracy and zero errors.
